Returns & Exchanges
At TAGRY, we want you to be completely satisfied with your audio experience. If your earbuds don't meet your expectations, you can return or exchange your electronics within 30 days of purchase in their original condition.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Device
Place the product, along with its original charging case and accessories, securely inside the original packaging to prevent damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Verification & Refund
Once our technicians inspect the device for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing